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Design. Automate. Dominate
Still doing everything yourself—and wondering how long you can keep it up?
It’s not that you can’t do it all. It’s that you shouldn’t have to. When every task falls on your shoulders, burnout is inevitable.
10 Carat Concierge is your behind-the-scenes .
1 simple platform
1 smart system
100 things off your plate.
Run your business - without running yourself into the ground.
Enjoy true freedom and unwavering support with expert systems that handle the busywork, so you can stay focused on what matters most
Built-In AI Employees
Your On-Demand AI Toolkit
Need help writing policies, responding to reviews, or generating marketing ideas? Your business-facing AI employees have you covered. Want to impress clients with interactive FAQ tools or eligibility checkers? Client-facing AI employees deliver polished, professional experiences that boost trust and conversions. Every tool is built to serve a real need—and make your business look next-level.
Lumi AI™
Your 24/7 Business Assistant
Always on. Always sharp.
Lumi captures leads, answers FAQs, and supports your potential clients even when you’re off the clock. It’s trained with your words, your offers, and your policies—so it speaks like you and sells like a pro. No missed messages. No missed money.
Loyalty, Memberships & Retention Tools
Turn casual clients into loyal regulars.
Acquiring new clients is expensive—keeping them is where your profit lives. A strategic loyalty program turns casual visitors into lifelong regulars by rewarding consistency, encouraging referrals, and increasing spend over time.
Your All-in-One Marketing Engine
You don’t need to be a marketing pro—just show up
Launch high-performing ads across Facebook, Instagram, Google, YouTube, and TikTok without the guesswork. AI builds your campaigns, suggests content, tracks performance, and even optimizes results for you. From headlines to audiences to edits—it handles the hard part so you can focus on your craft, not your clicks.
The Business Back Office
Streamline operations and manage everything in one place.
Track clients, manage convos from FB, IG, WhatsApp, and email in one place, and keep your business organized without the chaos. Build a website, sell through your online store, collect digital forms, process payments, and manage reviews—without duct-taping a dozen tools together. Ditch all the apps!
Uneasy lies the head that wears a crown?
Not Anymore.
Tired of juggling a million tools? We put everything you need in one easy-to-use system.
Save hours every week with automations that handle messages, follow-ups, and busywork for you.
Look more professional with done-for-you systems that impress your clients and run smoothly.
Feel confident and in control knowing your business is organized, efficient, and working even when you’re not.
Done-with-you marketing support makes it easy to promote your business without burning out.
Wear the crown without carrying the chaos.
Let 10 Carat Concierge help you ditch having to wear all the hats in your business.
Our Pricing Plans
GOLD
$97
$297
Per Month
$1,200 VIP Set Up
(Waived with annual plan!)
Includes:
PLATINUM
$397
$697
Per Month
$1,800 VIP Set Up
(Waived with annual plan!)
Includes EVERYTHING from GOLD Plus:
Need Payment Assistance?
Ai SUITE ONLY
$37
$97
Per Month
$300 VIP Set Up
(1 Month FREE with annual plan!)
Includes:
GOLD
$1,164
$3564
Per Year
$1200 VIP Set Up
Waived!
Includes:
PLATINUM
$4,764
$8,364
Per Year
$1800 VIP Set Up
Waived!
Includes EVERYTHING from GOLD Plus:
Ai SUITE ONLY
$407
$444
Per Year
$300 VIP Set Up
Waived with Annual! (-$300)
Includes:
Niche Specific Ai Employee Suite
AI Employee examples are for illustration only. Actual tools and roles may vary by niche and are subject to change.
Not all available options are shown.
Policy & Compliance Officer
I help beauty and wellness professionals protect their business and prevent drama by crafting strong, clear policies that reduce no-shows, late arrivals, and refund disputes.
Late Cancellation & No Show Policy Generator
Refund Policy Generator
Treatment Care Coordinator
I help beauty and wellness professionals deliver better results and smoother experiences with clear pre- and post-treatment instructions that set clients up for success.
Pre-Treatment Guidelines Generator
Post-Treatment Care Policy Generator
Reputation & Communications Manager
I help beauty and wellness professionals protect their brand and peace of mind with calm, professional responses during sensitive or stressful client moments
Review Reply Generator
De-escalation Message Generator
Revenue Strategist
I help beauty and wellness professionals stay profitable by calculating service pricing, breaking down costs, and making sure the math makes sense for growth.
Service Pricing Calculator
Intro Offer Calculator
CRM – The Business Back Office
Online Appointment Booking Suite
Never chase down another appointment again. Our all-in-one booking suite handles online scheduling, automated confirmations, reminder texts, deposit collection, and more—so you can stay fully booked without lifting a finger. Set it, forget it, and let your calendar fill itself
CRM & Client Management in the Client Vault™
Track clients, their preferences, and appointments all in one place inside the Client Vault™. Everything you need to deliver exceptional service and never miss a beat! Access each client’s complete record in one place—including contact info, notes, appointment history, upcoming bookings, activities, documents, forms, and payments. View all communication with your client—past and present—across text, call logs and recordings, email, Facebook Messenger, Instagram, WhatsApp, and more. Track every interaction, stay organized, and give your clients the personalized experience they deserve—all without juggling multiple apps or losing track of important details.
Master Inbox- No more clients calling your cell phone!
Our platform’s Communication Center includes powerful messaging tools to help you manage conversations across channels like Facebook, Instagram, WhatsApp, and email—all in one convenient place. Can’t remember if client Jane messaged you on Facebook, Instagram, text, or email? Did you miss Kelly’s message because your inbox or IG DMs were overflowing, or you hadn’t logged in lately? With our Communication Center, every conversation is organized inside each customer’s profile—so you never lose track of an important message again.
Note: SMS and call features (including toll-free phone numbers) are not included by default. They are available upon request for an additional fee, pending successful A2P 10DLC or toll-free verification approval by carriers. Approval is not guaranteed, and delays or rejections may occur outside of our control. By purchasing our platform, you acknowledge and agree that phone and SMS capabilities are optional add-ons and are not part of the core Communication Center package. Refunds or chargebacks will not be granted based on the inability to obtain approval for these features.
Automations- Your Busywork On Autopilot
Our powerful Automations make your business run smoothly—without you lifting a finger. We set everything up for you, so you don’t need any tech skills or headaches. Miss a call? Your system instantly sends a text with our Missed Call Text Back feature, so you customers don't have to wait on an answer. Appointment confirmations, reminders, pre- and post-appointment instructions—done automatically. From follow-ups to personalized messages, your automations keep clients informed, engaged, and impressed while you focus on what you do best.
Bonus: Do you have certain messages you send often? We can pre-program those in so you can send them to anyone, anytime with the click of a button! No more typing the same things over an over!
Appointment Scheduling Suite
Create an impressive, fully customizable booking suite designed to fit your business perfectly. Simply enter your service details, availability, staff assignments, and more—no tech skills required. Customize each service with specific forms to collect needed information, designate rooms or equipment, and choose if payments or deposits are required. Keep scheduling internal for staff only, or open online booking so clients can book themselves with ease. Your Appointment Suite gives you total control and a seamless experience for you and your clients. Bonus: we set up the first 10 services for you!
Drag & Drop Website, Funnel Builder & Online Stores
Build stunning websites, high-converting funnels, and profitable online stores—all with an easy-to-use drag & drop builder. No coding or design experience needed. Showcase your services, capture leads, sell products, and create powerful customer journeys that look beautiful on any device. Whether you want a sleek landing page or a full-featured online store, you’ll have the tools to bring your vision to life and grow your business online with ease. Don't have the time? For a limited time with GOLD and PLATINUM members, we will build you a website or funnel for only $149!
*Must be purchased within 7-days of Gold or Platinum sign up. Limit one $149 deal per business. Additional sites or funnels start at $499.
Forms, Quizzes & Surveys
Capture leads, gather insights, and engage clients with powerful, customizable forms, quizzes, and surveys. Build intake forms, SOAP notes, liability waivers, feedback surveys, or fun quizzes in minutes—no tech skills needed. Add conditional logic, required fields, and automate responses or follow-ups. Embed them on your website, send by email or SMS, or share a direct link. All responses are securely stored in each client’s profile, giving you the data you need to personalize experiences, protect your business, and make smarter decisions. Bonus: We build your first form for you!
Documents & Contracts
Simplify paperwork with professional documents and contracts your business needs. Create and collect signed agreements like membership contracts for gyms, salon chair rental agreements, photo or video release forms, recurring payment authorizations for wellness packages, and trainer or therapist service agreements. Customize each document with your branding, add e-signatures, automate delivery, and keep everything organized inside each client’s profile—no extra tools required.
Create Courses & Certificates
Create and share online courses and training programs that engage and educate your clients, staff, or partners. Build multimedia-rich lessons with videos, downloads, and quizzes, all inside your branded learning portal. Sell memberships or offer exclusive training with flexible payment options and progress tracking. When someone completes your course, use automations to send personalized certificates that celebrate their success—boosting loyalty and strengthening your brand.
Invoices & Text 2 Pay
Send professional invoices and get paid faster with built-in Invoices & Text 2 Pay. Create branded invoices for services, memberships, or products, and deliver them by email or SMS so clients can pay directly from their phone. Accept credit cards through secure payment links, track payment status, and keep everything organized in one place—no chasing payments or juggling multiple apps
Blogs & Webinars
Share your expertise and attract more clients with Blogs & Webinars. Easily publish SEO-friendly blog posts with images, videos, and links right on your website—positioning yourself as an authority and driving organic traffic. Promote live or pre-recorded webinars with custom registration pages, automated reminders, and follow-ups that keep clients engaged before, during, and after your events. Build trust and grow your business by showcasing your knowledge in powerful, professional ways.
Lumi Ai- Your 24/7 Business Assistant
Never miss a sales or booking opportunity again!
No tech skills? No problem. Made for beauty pros, not tech bros. Never miss a sales or booking opportunity again! Lumi AI™ connects with potential clients in real-time—answering questions, handling FAQs, and capturing leads so your business stays responsive even when you’re off the clock. It’s trained with the answers your clients are actually asking, making it feel like a true extension of you. If a client has a question or wants to book but your team isn’t available? Lumi’s got it. No more losing out on business just because you stepped away. It’s like having a full staff—without the cost, the training, or the stress of managing one.
All-in-One Marketing Engine
Online Appointment Booking Suite
Never chase down another appointment again. Our all-in-one booking suite handles online scheduling, automated confirmations, reminder texts, deposit collection, and more—so you can stay fully booked without lifting a finger. Set it, forget it, and let your calendar fill itself
CRM & Client Management:
Track clients, their preferences, and appointments all in one place.
Loyalty, Memberships & Retention Tools
Online Appointment Booking Suite
Never chase down another appointment again. Our all-in-one booking suite handles online scheduling, automated confirmations, reminder texts, deposit collection, and more—so you can stay fully booked without lifting a finger. Set it, forget it, and let your calendar fill itself
CRM & Client Management:
Track clients, their preferences, and appointments all in one place.
FAQs
Your Questions Answered: Explore How We Can Elevate Your Brand's Success.
What makes 10 Carat Concierge different from other marketing agencies
At 10 Carat Concierge, we blend creativity with precision strategy. Our boutique agency ensures a personalized approach, with every campaign crafted meticulously to your specific goals and brand ethos. We dont just build campaigns; we build relationships.
How do you measure the success of a marketing campaign?
Success is measured by increased web traffic, engagement rates, lead generation, and return on investment. We set specific objectives at the start and monitor these metrics throughout the campaign.
Can you handle the marketing needs of a business outside your local area?
Absolutely! We can serve clients nationally and internationally with our robust communication platforms.
What is the process of starting a project with you
The process begins with a detailed consultation, followed by market research and strategy development, then we move to execution
Do you offer any packages or customizable service options
Yes, we offer both pre-defined packages and customizable options tailored to your brand and budget
What industries do you specialize in?
We specialize in technology, fashion, lifestyle, and hospitality industries but welcome all sectors.
Contact Us
(844) 382-8275
Have a question? Chat with Maggie 24/7